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Frequently Asked Questions

Saturate hair with water and wet the stone. Place the round part of the stone in your palm, and massage your head in a circular motion with the flat side of the stone, covering the entire scalp. With hands, scrub scalp further and work shampoo into a full lather. Leave in for 2 minutes to maximize benefits of extracts. Rinse. Repeat (if necessary).

Activate resin stone with water. With the round part of stone in palm, rub flat side on other palm in a circular motion until you have a thin coating. Rub hands together, then through hair  mid-shaft to ends. A little goes a long way, so start with less. Leave in for at least 2 minutes to maximize benefits of extracts. Rinse.

One full-size (Net Wt. 4.23 oz.) shampoo stone is equivalent to three 8 oz. bottles of shampoo. How long your stone lasts will depend on your individual wash frequency and how much hair you have, but on average each stone lasts 72 washes, whereas a liquid bottle provides approximately 26 washes. 

One full-size (Net Wt. 3.88oz.) conditioner stone is equivalent to three 8 oz. bottles of conditioner. How long your stone lasts will depend on your frequency of conditioning and how much hair you have, but on average each stone lasts 145 uses, whereas a liquid bottle provides approximately 52 uses.

In typical shampoos and conditioners, water is essentially a filler for the formula to be liquid, and allows for lower concentration of other ingredients, both healing and chemically-derived ones. Conscia advocates for the preservation of water resources to ensure the future of our planet. Therefore, we don’t use any water in the making of our products, which also means there is a higher concentration of the active, natural ingredients we select to heal and nourish hair and scalp. Our shampoos and conditioners are of course activated by water in your bath ritual but have no additional water waste. We also recommend shorter showers! 

Being soap free means we use ingredients other than soap to formulate our products. Many solid shampoos are soap based, but ours is Sydnet based (short for'synthetic' + 'detergent'), meaning the surfactants are produced synthetically by combining plant oils with other natural molecules.Soap is made out of oil and lye combined and heated, resulting in a chemical reaction called saponification. In soap, the pH balance (or acid-base balance) is around 9, which is alkaline and opens up hair cuticles, letting water in and in turn weakening and damaging hair. We use surfactant-cleaning agents made from all vegetable, renewable resources, primarily coconut. These impart extra mildness on your hair and scalp with a balanced4.5- 5.5pH, keeping your cuticles closed from damage. They work equally well in hard or soft water, and are naturally derived and biodegradable.

All Conscia products are safe for colored or treated hair because they are sulfate free and pH balanced. We use gentle cleansing ingredients that aren’t harsh on hair or color, and being pH balanced keeps the cuticles closed, maintaining color deposits in the hair for long-lasting vibrancy. Our Heal formula specifically targets chemically treated hair, with specialized ingredients that offer enduring protection and chemical “burn” prevention, helping to promote healthy cuticles. The complex utilizes matrix-style scaffolding, acting like shingles on a house,protecting the hair and making it stronger because the formula’s layers bind on top of each other. It’s theultimate bleach side kick. 

Completely. Our products contain botanicals, essential oils, vitamins, minerals, butters and enhancers derived from natural ingredients that are sourced from local producers in Oregon. We don’t use synthetic surfactants like over-the-counter products, which are not only toxic but pull keratin from the hair.

No, Conscia products do not contain sulfates, phthalates, parabens or silicones.

Yes, all Conscia products are 100% vegan.

We never test on animals. We follow stringent ethical standards directly and indirectly with our supply chain partners. We use very safe ingredients and only test on ourselves.

Yes, Conscia products are totally gluten-free.

No, Conscia doesn’t use any artificial fragrances. All of our ingredients are natural and have a purpose. The scents come from pure essential oils, which help heal the hair and scalp, protect the scalp from stressors, provide anti-microbial benefits to aid in balancing the scalp microbiome, and offer anti-inflammatory benefits which can soothe an irritated scalp. Bonus: the aromas also benefit the mind as a natural relaxor and mood uplifter. The oils we use are handcrafted from wild, cultivated and Certified Organic distillers in Portland, Oregon.

No, Conscia doesn’t use artificial color. We use only powder extracts and clays for healing properties, and in return they create the beautiful colors of the stones, with variation from stone to stone.

Our stones contain butters and other ingredients that can melt in humid or hot temperatures, making the stones softer. And as Conscia is plastic-free and committed to a low carbon footprint, we don’t use insulation or freezer packs in our shipping. During the summer, it is possible that our stones will soften while in transit. You may want to consider stocking up prior and we recommend, regardless of season, that you store the stones as soon as possible in a cool, dry place until you’re ready to use them. Please feel free to contact us with any concerns before you place your order.